We love meeting new mates and want to make sure your first experience at Training Mate is amazing!
Show up a bit early – at least 5 minutes prior to class start – so we can show you around and make sure you’re set up for a killer workout.
Part of that is making sure you’re there for our instructor’s run through of the class where we demonstrate proper form and safety.
Please make sure you are familiar with our cancelation fees, no show policy and waiver which you can find here.
Terms of ServiceTake your first station and get ready to sweat.
Your first station is your warm up or feel free to ask your trainer for more suggestions.
Have a question? No worries, mate! We’ve got answers here.
We get it – things come up. All we ask is that you give us 12 hours notice so that we can give your spot to someone else on the waitlist.
A fee of up to 100% of the class cost will be charged for any no shows. Doors are locked at class start time and there are no further admissions after so please arrive early.
Basically our code of conduct